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new maxisys user

2251 Views 6 Replies Latest reply: 2015-06-24 12:52:03


  •   Level 2   
    (14) points
    MULTIACCESORIOS
    2015-06-22 15:33:00
    hello i bought a brand new maxisys a few days ago,its alredy registered,but it doesnot come with any car software to work inside the diagnostic tab in the maxisys tab,when i download any car software in the updates tab, it downloads them, extracted them, but they aren't installed in the diagnostic tab,any of them.
    Help me please.

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-22 19:06:12 (Reply to:MULTIACCESORIOS)

     Good Day,

    When you did updates, was it all download complete?

    If it is, please let me know serial number? 

    Is it set in English?

  •   Level 2   
    (14) points
    MULTIACCESORIOS
    2015-06-23 09:52:54 (Reply to:Erik Autel US)
    Yes,it completly download every update,but it doesn't show any car brand in the
    diagnostic tab, the tablet and maxisys software are in spanish,

  •   Level 2   
    (14) points
    MULTIACCESORIOS
    2015-06-23 09:56:58
    Serial number is V09G40504117

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-23 11:25:56 (Reply to:MULTIACCESORIOS)

     Unit is in English. We need to request language change to Spanish. Once it is complete, then update. Then spanish will work. 

  •   Level 2   
    (14) points
    MULTIACCESORIOS
    2015-06-24 10:10:13 (Reply to:Erik Autel US)
    Thank you for your support, you are wright changing languaje in maxisys app, was the
    solution. We are ready now. Thank you

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-24 12:52:03 (Reply to:MULTIACCESORIOS)

     Unit is in Spanish. Please do an update then Change it. Let me know if any issues.
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